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The “Three Cs” Impeding Service Delivery

The work of the National Assembly Committee investigating progress with service delivery has commenced. Various governmental departments and a few fortunate NGOs made representations concerning the topic in the Old Assembly Chamber last week. Most members attended, some only stayed to hear selected representations relevant to their portfolio committees or personal specialities. The mandate of […]

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Speeding Up Effective Service Delivery

The theme chosen by the ANC for the year 2010 is an extension of its tried and trusted “better life for all” formula. This theme concentrates on speeding up effective service delivery as the means by which that elusive better life can be found. The words “a better life” appear in the section of the […]

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Truly Professional Teachers Are Needed Now

Basic education, the process of learning and teaching the applicable curricula in our public schools up to matric level, inescapably occurs in the classroom, not in the 27,000 principals’ offices, not in the management offices of departments of education and not in our legislatures, be they national or provincial. This self-evident fact is not accorded […]

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Civil Service Accountability

The Cape Times must be applauded for opening the debate on ‘uncivil servants’, and the ANC congratulated for suggesting that its practice of deployment in the public service needs to change. When public servants are employed the motivation ought to be to appoint individuals who are capable of delivering in accordance with the constitutional requirements […]

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Truly Professional Teachers are Needed Now

Basic education, the process of learning and teaching the applicable curricula in our public schools up to matric level, inescapably occurs in the classroom, not in the 27,000 principals’ offices, not in the management offices of departments of education and not in our legislatures, be they national or provincial. This self-evident fact is not accorded […]

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The Difference Between Party And State

Gwede Mantashe’s concerns about our “governance model” in which directors general serve “at the mercy of ministers” are timely and open a necessary debate. As Chair of the SACP and Secretary General of the ANC, he is well placed to ensure that the “recipe for disaster” he correctly perceives is averted. In South Africa’s post […]

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Submission to the Ad Hoc Committee Of The National Assembly Enquiring Into Progress With Service Delivery

1.INTRODUCTION 1.1 The Institute for Accountability in Southern Africa (Ifaisa) welcomes the opportunity advertised by the Ad Hoc Committee (AHC) on 15 January 2009 to participate in its enquiry into service delivery. It is suggested that this submission be made available to those government departments which will be addressing the AHC between 2 and 4 […]

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The Management of Professionally Qualified Persons in the Public Service An Overview:

An Overview: Table of Contents Section 1. Introduction 2. Understanding Organisation 3. The DPSA and Organisation 4. Types of Organisation 5. Cost and Pay : An organisational distraction 6. Organisation and Service Delivery 7. Organisation : The framework of governance and individual accountability 8. The Role of the Independent Professional Standards Authority in Managing Professional […]

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